Job Description
Medical Receptionist - Paediatric Practice
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Complete Children's Health - Moonee Ponds VIC
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As the first point of contact for families, you'll play an important role in delivering outstanding customer service and ensuring the smooth day-to-day running of the practice. We have two locations Moonee Ponds & Keilor and the role initially is based at Moonee Ponds but ability to travel to Keilor when required a must.
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Key responsibilities
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Greeting patients and families with warmth and professionalism
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Managing appointments and practitioner schedules
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Answering phone and email enquiries
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Processing payments and Medicare claims
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Maintaining accurate patient records
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Liaising with clinicians, referrers, and external providers
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Supporting the administration team with general practice operations
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About you
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Friendly, approachable, and empathetic
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Highly organised with strong attention to detail
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Confident communicating with children, families, and healthcare professionals
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Able to multitask in a busy environment
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Reliable, proactive, and a team player
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Comfortable using technology and learning new systems
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Previous medical reception or healthcare administration experience is required
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Knowledge of Genie Software or ability to navigate a multiscreen environment
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About us
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Complete Children's Health is a busy and growing paediatric specialist practice dedicated to supporting children, adolescents, and their families. We offer a supportive and cooperative workplace culture, opportunity to work alongside experienced paediatric specialists and allied health professionals.
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📌 Medical Receptionist - Paediatric Practice (Victoria)
🏢 Complete Children's Health
📍 Victoria