Job Description
Entry-Level Bookings and Dispatch Operator (Car Carrier Division)
n
About the Role
n
We're looking for an enthusiastic, detail-oriented individual to join our car carrier operations team as an Entry-Level Bookings and Dispatch Operator. This is a fantastic opportunity to kick-start your career in transport and logistics, with full training provided — no prior dispatch experience necessary.
n
In this role, you'll support the day-to-day running of our car carrier operations, working closely with drivers, customers, and senior dispatch staff to ensure vehicles are transported efficiently and professionally.
n
What You'll Be Doing
n
n
Assist with scheduling and dispatching car carrier jobs under supervision
n
Allocate jobs to drivers based on availability, location, and delivery timeframes
n
Monitor job progress and keep customers updated on pick-up and delivery times
n
Provide friendly, professional phone support for customer enquiries and bookings
n
Accurately enter booking and job data into company systems
n
Support the quoting process by gathering job details and referring to senior staff when needed
n
Liaise with drivers to ensure smooth job execution
n
Escalate transport issues or delays to senior dispatch staff
n
Help close out completed jobs, ensuring data accuracy
n
Assist with invoicing for non-account customers where required
n
Build strong working relationships with drivers and customers
n
Contribute to team meetings and continuous improvement initiatives
n
Support after-hours or weekend coverage on a rostered basis (as required, with notice)
n
Assist with general administrative and office duties
n
n
What We're Looking For
n
n
Strong verbal and written communication skills
n
Great attention to detail and accuracy in data entry
n
Basic computer skills (Microsoft Office or similar systems)
n
Ability to prioritise tasks and manage time effectively
n
A customer-focused approach with a professional phone manner
n
Willingness to learn dispatch systems and transport processes
n
n
Experience
n
n
Entry-level role — no prior dispatch experience required, full training provided
n
Previous customer service or administration experience is advantageous
n
Basic understanding of transport or logistics is a plus but not essential
n
A current driver's licence is preferred
n
n
About You
n
n
Reliable, punctual, and eager to learn
n
Positive, team-oriented attitude
n
Comfortable following instructions and working under supervision
n
Qualified and respectful in all interactions
n
Shows initiative while knowing when to ask for guidance
n
Committed to safety, quality, and great customer service
n
n
Other Requirements
n
n
Ability to work flexible shifts, including occasional after-hours support if needed
n
Comfortable working at a desk using a computer for extended periods
n
n
If you're looking to build a career in transport and logistics with a supportive team behind you, we'd love to hear from you.
#J-*****-Ljbffr