Job Description
Hotel Business Development Manager / Sales Manager
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Quest Apartment Hotels is the largest and fastest-growing apartment hotel brand in Australasia, providing exceptional extended-stay corporate accommodation. As part of The Ascott Limited, we are backed by a global leader in serviced residences, ensuring unparalleled service, innovation, and growth opportunities.
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Quest Burwood East is a business-driven, guest-focused property, and we are looking for a passionate and results-oriented Business Development Manager (BDM) to drive revenue growth, build strong corporate relationships, and secure new business opportunities.
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About the Role
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As a Business Development Manager, you will play a key role in identifying and growing corporate business accounts while ensuring our corporate guests experience effortless stays. This is a highly strategic role requiring sales acumen, relationship management skills, and a deep understanding of the local market.
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Key Responsibilities
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Drive revenue growth by acquiring, developing, and retaining corporate clients.
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Implement monthly sales action plans and account management strategies.
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Identify new business opportunities through research, networking, and targeted outreach.
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Conduct competitor analysis to position Quest Burwood East effectively.
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Account Management & Client Relations
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Build and maintain long-term relationships with corporate clients and key industry stakeholders.
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Regularly meet with existing clients to ensure satisfaction and explore upselling opportunities.
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Handle client enquiries, negotiate contracts, and maintain accurate records in Salesforce CRM.
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Networking & Local Market Engagement
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Represent Quest Burwood East at industry events, local business associations, and networking opportunities.
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Stay up to date with market trends, corporate travel patterns, and emerging business needs.
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Collaborate with Quest's Corporate Sales Team to leverage national and local sales initiatives.
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Develop weekly and monthly sales reports to track performance against KPIs.
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Work closely with the Franchise Owner & Management Team to align sales strategies with business goals.
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Ensure all client interactions and sales activities are recorded and maintained in Salesforce CRM.
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About You
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You are a driven, proactive, and results-focused individual who thrives in a fast-paced workplace. You love building relationships, understanding business needs, and providing tailored accommodation solutions.
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Experience & Skills Required
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Minimum 2 years' experience in a sales, business development, or account management role.
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Background in hospitality, travel, or tourism is preferred.
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Strong B2B sales experience, with a proven track record in lead generation, acquisition, and client retention.
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Proficiency in Salesforce CRM or similar sales management systems.
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Exceptional communication, negotiation, and presentation skills.
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Ability to work independently, manage a sales pipeline, and meet revenue targets.
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Preferred Attributes
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A natural networker with strong local market knowledge.
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Passion for the hospitality and corporate accommodation sector.
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Goal-oriented, self-motivated, and comfortable with KPI-driven performance.
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What We Offer
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Competitive salary + bonus structure based on performance
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Discounted accommodation within the Quest network
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Ongoing training & professional development opportunities
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Work with a supportive and collaborative team
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Career growth within Australasia's leading serviced apartment group
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📌 Hotel Business Development Manager / Sales Manager (South Australia)
🏢 Quest Burwood East
📍 South Australia