Job Description
Administration Officer - Hospital in The Home
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A permanent part-time opportunity to become part of a multidisciplinary team delivering high-quality mental health care to people in the community.
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About the role
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As an Administration Officer within the Hospital in the Home (HITH) team, you will play a vital role in supporting the delivery of safe, effective and patient-centred mental health services across Metro North Health. Working as part of a multidisciplinary team, you will provide high-quality administrative and secretarial support to clinicians and the Nurse Unit Manager, helping to ensure the smooth day-to-day operation of the service. You will be responsible for a broad range of administrative functions including reception and enquiry management, correspondence, meeting coordination, data entry, record management, recruitment administration and onboarding support.
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About you
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Our ideal candidate will be someone who can carry out the following key accountabilities in accordance with the Metro North Health's values:
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Provide reception duties including telephone enquiries, face-to-face enquiries, and redirection where appropriate, and taking accurate messages for staff.
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Effectively and appropriately use and maintain an up to date working knowledge of all information systems relevant to the position, including: QHEPS, S/4HANA, HBCIS, ieMR, ESM, RiskMan, Winc, and Microsoft Office applications.
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Support the Home Team with correspondence management,



providing specific and general administrative support within the expected range of responsibility and competence for the position.
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Use highly effective communication and interpersonal skills to build and maintain working relationships with team members, service partners and internal and external stakeholders at all levels to ensure a cohesive and supportive work environment and culture.
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Liaise with Senior Administration Office Metro North Mental Health RBWH in regard to all issues impacting on work area.
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Benefits when working for us
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Rewarding career and development opportunities across a wide range of clinical and non-clinical areas
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Value driven organisation which provides a work environment that is safe, satisfying, flexible, and promotes a healthy work-life balance
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Adaptable working arrangements and competitive salary rates with annual incremental increases
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Benefit from a higher than standard employer contribution to Superannuation of up to *****% and access to salary packaging
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Metro North Health offers a dynamic and progressive environment at the forefront of healthcare, research, and education. With a strong commitment to inclusion, flexibility, and professional development, we provide meaningful opportunities in a workplace that puts people first. You can find out more about why it's so great to work at Metro North here:
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Applications from Aboriginal and Torres Strait Islander people are encouraged and welcomed.
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📌 Administration Officer - Hospital In The Home (Queensland)
🏢 Queensland Health
📍 Queensland