Job Description
Shangri-La Sydney is introducing a new Chief Steward role to strengthen our BOH operations, cleanliness and food safety compliance . This position will work closely with the Executive Chef and Hygiene Manager to enhance audit performance, operational clarity and overall kitchen efficiency.
n
About the Role
n
The Chief Steward leads and manages all stewarding operations, ensuring exceptional standards of cleanliness, hygiene, and efficiency across kitchens and back-of-house areas. This role oversees inventory control, equipment maintenance, and food safety compliance, while leading and developing the stewarding team to support seamless F&B; operations. The position is key to cost control, sustainability initiatives, and strict compliance with ISO *****:**** and HACCP standards.
n
Key Responsibilities
n
Operational Management
n
Manage the stewarding budget, monitor costs, and optimize resource utilization
n
Oversee inventory of ceramic ware, cutlery, and glassware for all outlets and kitchens
n
Manage ordering and control of cleaning chemical inventory
n
Coordinate banquet setups and ensure timely provision of equipment for functions and buffets
n
Maintain garbage room cleanliness and oversee skip bin operations and scrap equipment disposal
n
Supervise deep cleaning schedules and ensure food safety compliance
n
Compliance & Safety
n
Conduct Managerial Verification and record compliance in the hotel's digital platform
n
Ensure adherence to ISO *****:****, HACCP, and Shangri-La Food Safety (SFS) standards
n
Participate in internal and external audits and monthly food safety meetings
n
Enforce occupational health and safety standards, including PPE usage and chemical handling
n
Recruit, train,



and manage stewarding team members
n
Deliver training on SOPs, hygiene standards, and chemical handling
n
Conduct performance evaluations and manage disciplinary processes
n
Equipment & Maintenance
n
Manage equipment stores and chemical storage areas
n
Oversee maintenance and repair of dishwashing machines and stewarding equipment
n
Schedule preventive maintenance to minimize downtime
n
Cross-Department Coordination
n
Liaise with suppliers for oil collection, soaking tanks, pest control, garbage contractors, and chemicals
n
Work closely with F&B;, Banquets, and Housekeeping to ensure seamless operations
n
Reporting & Documentation
n
Prepare monthly reports on costs, breakages, and inventory
n
Maintain accurate records for audits and compliance requirements
n
Support Functions
n
Support the Executive Chef in the absence of the Hygiene Manager
n
Assist the Hygiene Manager with daily food safety compliance activities
n
About the Candidate
n
Minimum 3–5 years' experience in stewarding management within a luxury hotel environment
n
Strong knowledge of ISO *****:****, HACCP, and food safety standards
n
Proven leadership and team management skills
n
Strong organizational, problem-solving, and cost control abilities
n
Experience with inventory management systems
n
Ability to work under pressure and manage multiple priorities
n
Familiarity with hotel digital compliance and reporting platforms
n
Why Join Us?
n
We offer outstanding employee benefits including free meals, uniform, hotel discounts and complimentary accommodation after 1 years service, regular team events, ongoing training, and a potential to earn an annual bonus.
#J-*****-Ljbffr

📌 Chief Steward (New South Wales)
🏢 Shangri-La Group
📍 New South Wales