Job Description
Receptionist / Administration Officer (Physiotherapy)
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Peak Physio is one of the region's most trusted providers of physiotherapy services. We're currently seeking a part-time receptionist to join our friendly team in Newcastle West.
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Days: 2 to 5 days per week, depending on the successful candidate's preference and availability.
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Hours: ~8:30am-5:00pm
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This role is suitable for candidates seeking longer-term employment as part of a stable, happy, positive, and committed team.
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About the Role
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Your key responsibilities will be:
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Welcoming and building relationships with clients.
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Managing clinician diaries and booking appointments.
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Taking / managing payments (including from private health insurers, Medicare, NDIS, etc.).
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Seeking treatment approvals from third parties and updating systems.
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Communicating with multiple stakeholders - clients, insurers, doctors, etc.
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Scanning, digital filing, and document management.
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Reconciling of financial accounts and chasing overdue invoices.
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Cleaning and tidying of the office.
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Managing and ordering stock/supplies.




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Assisting with various other related tasks.
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About You
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Friendly, personable, bubbly, and positive:
n You create a great first impression and can easily build rapport with clients of all ages and backgrounds.
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Excellent communication:
n You're comfortable and capable liaising with various stakeholders by phone and email in a friendly and professional manner.
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Sound computer skills:
n You're confident using gmail, microsoft office, booking management systems, etc. (or willing to learn!)
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Diligent with exceptional time management:
n You pay attention to details and prioritise tasks well. You can manage comfortably in a quick-paced environment.
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Reliable and trustworthy:
n You're someone the team can rely on. We value integrity above all else!
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Previous experience in physiotherapy or healthcare may be beneficial, but is not essential. We're happy to train the right person!
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Learn More:
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📌 Receptionist / Administration Officer (Physiotherapy) (New South Wales)
🏢 Peak Physio
📍 New South Wales