Job Description
Are you an organised, personable and tech-savvy Business Support Coordinator, Office Administrator or Receptionist who loves keeping things running smoothly?
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Join STRAND, one of Australia's most iconic travel and lifestyle brands, and play a key role in supporting our Pyrmont Head Office. You'll be the friendly first point of contact for our team and visitors, while providing hands‐on administration and business support across People & Culture, retail operations, security and business projects.
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No two days will be the same, making this a great opportunity for someone who enjoys variety, takes initiative and wants to build their career in business support.
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What You'll Be Doing
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Manage reception and front‐of‐house, including visitors, meeting rooms, mail and couriers
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Coordinate office facilities, supplies and equipment
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Liaise with building management, suppliers and contractors
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Support People & Culture with onboarding, L&D; and employee lifecycle activities
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Maintain our internal Learning Management System (LMS)
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Support security, CCTV and Loss Prevention processes
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Assist with store openings, relocations and retail projects
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Create visually engaging documents and presentations to support business initiatives
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Provide general administrative and business support across the Head Office
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Who You Are
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2+ years' experience in reception, administration, office coordination or business support
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Experience supporting a busy office or corporate environment
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Robust organisational skills and the ability to manage multiple priorities and deadlines
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Excellent written and verbal communication skills
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A professional,



friendly and approachable manner
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Strong attention to detail and a proactive, can‐do attitude
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Confidence working independently while also collaborating with stakeholders
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Proficiency in Microsoft Office, including Outlook, Word, Excel and PowerPoint
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Experience with Canva and/or CapCut is a bonus
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A Certificate III or IV in Business or Office Administration is desirable
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Who We Are
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We're STRAND - Australia's go‐to travel and lifestyle companion since ****. With over 260 stores and a growing international presence, wherever you're going, no matter if the journey or adventure is big or small, we'll be by your side
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Why Start Your Journey With STRAND?
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Room to Grow - You'll be at the centre of our Head Office, with exposure across HR, L&D;, security and retail operations with a pathway to build your admin and business support career.
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Perks That Matter - 40% off everything (yes, everything), Birthday leave, 12 weeks paid parental leave (eligibility criteria applies), Service Recognition Program, employee referral incentives, and 24/7 access to our Employee Assistance Program.
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A Culture That Gets It - Exceptional customer experiences start with exceptional people. Expect collaborative teammates, leaders who back you, and a workplace where good ideas get noticed.
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At STRAND, people are our power. We're driven by innovation, customer obsession, and a deep commitment to growth. If you're looking for a role at the heart of the business where every day looks different, we'd love to hear from you.
n Please note this role is based in our Pyrmont HQ and requires you to be onsite 5 days a week (flexibility with hours such as 8am-4pm or 9am-5pm).
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📌 Business Support Coordinator (New South Wales)
🏢 Strandbags
📍 New South Wales