Job Description
Joy In Movement is Australia's first fully automated infrared fitness studio. No instructor in the room, infrared-powered 30-minute sessions running every hour, 5am to 9pm - 365 days a year. We're low-impact, high-results, and built for real people living real lives. We're not a gym. We're J.I.M. and yes, there's a difference.
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About the role
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You're the heartbeat of our Lambton studio. You attract new members, convert interest into memberships, build a community that sticks, and keep the day-to-day running smoothly.
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Key responsibilities
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Welcoming current and recent members and delivering an experience worth talking about
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Reaching out to local businesses and building community partnerships
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Following up leads via phone and SMS - booking trials and closing memberships
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Generating organic leads utilising social media, the existing member network and offline strategies
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Managing CRM, memberships, reporting, pauses and cancellations
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Running member challenges, celebrating milestones and hosting studio events
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Creating and posting content across social media (reels, stories, local engagement)
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Keeping the studio looking great and running like clockwork
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About you
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A genuine people person - warm, energetic and naturally builds connection
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Active on social media and comfortable creating content
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Previous experience in social media content creation beyond personal use
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Confident on the phone and in a sales conversation is essential
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Self-motivated and able to work autonomously
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Someone who loves movement and wellness as part of their lifestyle
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Locally connected or hungry to be
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Minimum of 3 years' experience in customer service or sales roles is essential
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Able and willing to work across both studio locations when required (Lambton & Warners Bay)
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Not afraid of an early morning or a late night – our studios operate from 5am-9:30pm
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Work for a brand that's actually fun to represent
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Free studio membership across both Newcastle locations
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Flexible hours that can work around your life where needed
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Tiered commission structure built around the success of the studio
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#J-*****-Ljbffr
📌 Studio Manager (New South Wales)
🏢 Joy in Movement Lambton
📍 New South Wales
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