Job Description
Shift Fill Officer (After Hours) - Casual | Hybrid
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Casual hybrid role offering flexibility and variety
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Use your coordination, communication and problem solving skills
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Play a key role in keeping essential client supports running
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Are you organised, a confident communicator and someone who enjoys solving problems in a fast-paced environment?
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We are looking for two Casual Shift Fill Officers to join our team and help keep essential support services running for our clients.
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We are looking for people to provide support during After Hours (5am to 9am - 4pm and 10pm Monday - Friday, 5am to 10pm Saturday & Sunday).
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In this hybrid role, you'll respond to roster vacancies and changes, working with Personal Support Workers, clients and internal teams to find solutions and ensure shifts are filled.
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What will you be doing?
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As part of our Shift Fill Team, you will:
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Coordinate and fill vacant Personal Support Worker shifts, including those arising from unplanned leave.
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Contact and work with Personal Support Worker's to find suitable shift coverage.
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Communicate with clients and internal teams about roster changes.
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Adjust rosters while considering client needs, availability and award requirements.
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Maintain accurate information across our rostering systems.
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Problem-solve quickly when staffing or service needs change.
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What are we looking for?
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You'll be a great fit if you have:
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Strong communication and customer service skills.
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Great organisation and time management skills.
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Confidence speaking with people and negotiating solutions.
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The ability to manage competing priorities in a fast-paced environment.
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Good attention to detail and confidence using computer systems.
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A practical, solutions-focused approach.
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Experience in rostering and scheduling within the disability or community service industries would be an advantage.
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Why Join Spinal Life?
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You'll be part of a collaborative team where your work directly contributes to ensuring our clients receive the support they need.
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With two casual positions available, these roles offer a hybrid work arrangement and the prospect to use your coordination and problem-solving skills in a role that makes a genuine difference.
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Comprehensive onboarding and training
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Ongoing professional development opportunities
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Penalty rates for weekends, nights and public holidays
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Fixed rosters to help maintain work/life balance
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Salary packaging to boost your take home pay
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Access to an Employee Wellbeing Platform
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📌 Shift Fill Officer - Casual | Hybrid (Queensland)
🏢 Spinal Life Australia
📍 Queensland