Senior Service Delivery Lead - Msp & Escalations (Hybrid) (Sydney)

Senior Service Delivery Lead - Msp & Escalations (Hybrid) (Sydney)

25 Aug
|
Allura Partners
|
Sydney

25 Aug

Allura Partners

Sydney

Job Description
Allura Partners is seeking a Service Delivery Manager in Sydney with hybrid working. This permanent role offers *******k plus super and leads MSP service delivery across the firm, owning complex escalations and setting high standards for support teams.
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You will partner with senior stakeholders, onboard recent firms, refine SLAs and playbooks, and coach offshore MSP staff to drive consistent service quality across the network.
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📌 Senior Service Delivery Lead - Msp & Escalations (Hybrid) (Sydney)
🏢 Allura Partners
📍 Sydney

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