Job Description
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Join a supportive team focused on safety and satisfaction.
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Internal Sales Support | Customer Service & Administration | Ormeau
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Frontline Human Resources is currently seeking an experienced and motivated Internal Sales Support Officer to join a leading windows and doors manufacturer based in Ormeau.
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This is a fantastic opportunity for someone with strong customer service, administration and internal sales support experience who enjoys working in a fast-paced workplace and building positive relationships with customers and internal teams.
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What's on Offer?
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Immediate start
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12-month assignment with the possibility of extension
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Opportunity to transition into a permanent full-time position
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Full-time hours, Monday to Friday
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Monday to Thursday: 8:00am - 4:00pm
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Friday: 7:30am - 3:30pm
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Supportive and team-focused working environment
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Opportunity to join a well-established Australian manufacturing business
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Your Day-to-Day
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Working closely with the Sales Support team, Account Managers and other internal departments, your responsibilities will include:
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Providing high-quality customer service to internal and external customers
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Responding to customer enquiries and providing timely supportProcessing customer quotations accurately and efficiently
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Managing quotation requests and ensuring pricing procedures are followed
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Processing customer orders and ensuring all information is complete and accurate
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Supporting Account Managers and the broader sales team with administration
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Following up customer enquiries and service-related matters through to resolution
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Managing customer-related escalations professionally and proactively
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Maintaining accurate customer and order information within internal systems
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Assisting with continuous improvement initiatives across the sales team
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General administration and coordination as required
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About You
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We are looking for someone who is organised, customer-focused and comfortable managing multiple priorities.
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To be successful, you will ideally have:
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Previous experience in Customer Service, Internal Sales, Sales Support or Administration
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Strong written and verbal communication skills
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Excellent attention to detail and data-entry accuracy
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Confidence dealing with customers over the phone and via email
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Strong organisational and time-management skills
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Ability to prioritise tasks and work effectively in a busy environment
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Good problem-solving skills and the ability to follow matters through to completion
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Strong computer skills, including SAP (highly desirable) Microsoft Word, Excel and Outlook
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A proactive attitude and willingness to learn
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Ability to work effectively as part of a team
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Experience within manufacturing, building products, windows and doors, construction or a similar environment would be highly regarded.
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📌 Internal Sales Support Coordinator (Gold Coast)
🏢 Frontline Human Resources
📍 Gold Coast