Job Description
Your new company A growing IT & Security Solutions Provider in Melbourne's South-East requires an IT Operations Technician for a permanent opportunity commencing ASAP. The company promotes a collaborative and supportive work environment, offering exposure to leading technologies and flexible working arrangements.
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Responsibilities
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Providing 1st & 2nd level remote and onsite IT support for clients.
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Supporting a broad range of clients to resolve IT issues within the Helpdesk.
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Performing technical support of servers, network and hardware.
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Assisting with the delivery of infrastructure projects.
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Delivering a high level of customer service and communication.
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Developing and maintaining robust client relationships.
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Qualifications
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Demonstrated experience of providing level 1st & 2nd IT support.
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Sound knowledge of Windows OS, Active Directory, Windows Server, Office 365,



Exchange, Intune, Azure, Veeam, VMware / Hyper-V and Network troubleshooting.
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Highly developed troubleshooting and problem-solving skills.
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Prior experience working in a Managed Service Provider or Consultancy is highly regarded.
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A tertiary education in Information Technology as well as Azure, Microsoft, Cisco and ITIL certifications are beneficial.
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A current driver's license and access to your own vehicle.
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What you'll get in return
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Working in an organisation where they develop and grow careers, you will be offered an attractive salary package, alongside the availability to work from home 2 days per week. This organisation prides itself on internal promotion and career development.
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📌 It Operations Technician (Victoria)
🏢 Rashi Joshi
📍 Victoria