About the role
An established and growing NDIS provider is seeking an experienced General Manager to lead the next stage of organisational growth.
The core mandate is to expand the organisation's SIL and SDA footprint while ensuring it has the workforce, leadership, financial discipline, systems and clinical capability required to support that growth sustainably.
This is a senior leadership role working closely with the Operations Manager and broader leadership team, with direct accountability to the Managing Director.
Key responsibilities
Build and expand the organisation's SIL and SDA footprint
Develop strong relationships with Support Coordinators, SDA providers, allied health professionals, hospitals and key referral partners
Identify and convert viable participant and service opportunities
Build a sustainable pipeline of recent participant and service opportunities
Ensure new services are operationally and commercially viable before commencement
Ensure workforce capacity, recruitment and rostering capability keep pace with growth




Strengthen organisational systems and backend infrastructure
Drive revenue growth while protecting margins and labour efficiency
Work closely with the Operations Manager to ensure service delivery capability supports expansion
Lead and hold managers accountable for performance
About you
Significant senior management or executive leadership experience
Strong experience within the NDIS, disability or community services sector
Strong knowledge and experience across SIL and/or SDA
Experience working with complex disability or high-support environments
Demonstrated experience growing or scaling service delivery operations
Strong commercial and financial capability
Experience leading managers and multidisciplinary teams
Strong workforce planning capability
Proven stakeholder and referral relationship skills
Confidence holding leaders accountable

📌 General Manager – Sil/Sda Growth & Organisational Performance (Queensland)
🏢 Important Company of the Sector
📍 Queensland