Job Description
Jetstar Airways is seeking a Platform Analyst to shape and optimise its Customer Contact Systems within a hybrid role based at our Melbourne head office in Docklands.
You will partner with business and technology teams to gather requirements, translate data into actionable improvements and support platform roadmaps while ensuring reliability and security for customer care operations.
The role emphasizes collaboration across Product Owners, delivery squads and external vendors, with a focus on
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📌 Hybrid Platform Analyst - Customer Care & Tech Ops (Victoria)
🏢 Jetstar Airways
📍 Victoria
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