Job Description
NDIA is seeking an APS6 National Contact Centre Auslan Service Officer Team Leader to lead a team delivering Auslan-based, participant-first support via video.
Your role will involve guiding up to 15 officers and ensuring high-quality service for Deaf and hard-of-hearing participants.
The position requires fluency in Auslan, real-time communication via video and prior team-lead experience in a complex contact centre.
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📌 Auslan Service Lead -- Deaf Community Support (New South Wales)
🏢 Defence Housing Australia
📍 New South Wales
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