Job Description
Australian Fair Work Commission - Sydney NSW
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The Fair WorkCommission (the Commission) requires Australian citizenship as acondition of engagement.
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To beeligible for employment with the Commission, the successfulapplicant must undergo and satisfy a National PoliceCheck.
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About thePosition
n Reporting to the Director, Conciliations Team within the DisputeResolution and Support Services Branch (the Branch),Conciliatorsare responsibleforundertaking informaldispute resolution of individual rights-based disputesincluding unfair dismissal and general protections involvingdismissal matters. This work includes conductingconciliations. Conciliators also play a leadership role,mentoring and coaching others and promoting an understandingof dispute resolution principles,processesand skillsinternally and externally.
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Duties
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Developandmaintainan understanding of the team's andBranch's impact on the Commission's strategic andoperationalobjectives.
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Contribute to strategicplanning anddelivery of team, Branch and Commissionpriorities andobjectivesincluding continuousimprovement of the Commission's dispute resolutionservice.
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Deliverhigh quality,timelyalternate dispute resolutionservices consistent with the Conciliators' Quality AssuranceFramework and other guidance materials.
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Usetechnology effectively to undertake dispute resolution andrelated activities within agreedtimeframesincludingto schedule, prepare for and complete postconciliation/conference activities such as prepare terms ofsettlement, close and refer matters to chambers and reportingrequirements.
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Maintainspecialistdisputeresolutionknowledgeandexpertiseandnational accreditation as a mediator.
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Supportthe development of self and others including:n
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participating inpeer to peer and external observationprograms,
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guiding,coachingandmentoring others (including relief conciliators) toachieve their best performance with a strong clientservice focus and culture, and
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deliveringinternal and external training andpresentations.
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Managecomplex and sensitive escalations, including resolving conflictand contributing to strategicsolutions,problem-solvingand issues management forinternal and external stakeholders.
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Buildand sustain productive working relationships, collaboratingwith a diverse range of internal and external stakeholders toachieve the Commission'sobjectivesand overcomeconflict.
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Provideexpert,practicaland impartial advice and support toCommission Members, the General Manager and seniorleadership.
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Upholdand promote an inclusive, healthy, and secure workingenvironment, modelling and promoting ethical behaviour andpractices consistent with the APS Code of Conduct andValues.
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Engagepositively with risk and embed risk management in planning,decision making, and contributing toteamobjectives.
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Workcollaboratively and flexibly to support the branch todeliverobjectives, including by performing other dutieswhenrequired.
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Additional Information
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Commission staff have accessto hybrid working arrangements where they can work a combination of in the office and from home.
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TheFairWorkCommission has a broad range of functions relating to theworkplace and seeks to discharge these functions in a way that bestmeets the needs of our community with a focus on access to justice.As an employer, the Commission values diverse views andbackgrounds, including First Nations Australians, mature ageworkers, people from culturally and linguistically diversebackgrounds, carers, LGBTQIA+, people with disability and peoplewho are neurodiverse.Our aim is to create a workforce thatreflects the community in which we live.We also welcomeconversations about working flexibly.
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RecruitAbilityapplies to this vacancy.Applicants are encouraged to request reasonable adjustments asrequired to assist your participation in this recruitmentprocess.
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Attachments:
n - APSC Cracking The Code.pdf
n - PD - EL1 Conciliator, Conciliations - National - Aug.docx
n - PD - EL1 Conciliator, Conciliations - National - Aug.pdf
n - Principles for candidate use of AI in recruitment.pdf
n - eRecruitment FAQ.docx
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📌 Conciliators (New South Wales)
🏢 Australian Fair Work Commission
📍 New South Wales