Job Description
Gippsland Water is hiring a Customer Care Representative to assist customers facing financial hardship and account issues. You'll negotiate payment arrangements, identify assistance options, and help resolve complex account concerns with empathy and professionalism.
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You will balance compassionate customer care with responsible credit management, supporting debt recovery activities and overall service delivery. Solid communication and problem-solving skills are essential.
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📌 Customer Care Specialist -- Flexible & Impactful Support (Traralgon)
🏢 Gippsland Water
📍 Traralgon
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