Job Description
The Business Analyst will play a critical role in identifying and analysing the relevant business processes and documenting future state processes ensuring they align with business goals and industry best practice.
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This role requires a strong technical aptitude, including the ability to understand technical architectures, data flows, and system integrations.
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This role is crucial for delivering LMG's Commission System replacement.
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Key responsibilities:
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About the role:
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The Business Analyst will play a critical role in identifying and analysing the relevant business processes and documenting future state processes ensuring they align with business goals and industry best practice.
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This role requires a strong technical aptitude, including the ability to understand technical architectures, data flows, and system integrations.
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This role is crucial for delivering LMG's Commission System replacement.
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Key responsibilities:
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Requirements Elicitation & Management
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Business Requirements: Lead workshops with stakeholders to capture, analyse, and document comprehensive business and functional requirements.
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Functional Specifications: Translate business requirements into clear functional specifications, user stories, and acceptance criteria.
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Manage Requirements: Manage the requirements traceability matrix to ensure all business needs are met by the new solution.
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Analysis: Analyse existing commission structures, sales data, and financial reports to identify trends, gaps, and opportunities for improvement.
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Process Mapping & Uplift
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Current and Future state: Document current-state ("as-is") processes and assist with design of optimised, future-state ("to-be") processes that leverage the out-of-the-box capabilities of the new system, minimising customisation and driving operational efficiency.
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Continuous Improvement: Identify opportunities for process improvements and efficiencies in the commissions process.
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Data Migration & Integration Support
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Data Migration: Work with data owners to analyse, cleanse, and map legacy data structures from the 2 decommissioned applications into the new data model.
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Integration: Define and document integration requirements (eg APIs, data feeds) between the new commission system and existing internal systems.
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Vendor Collaboration & QA Alignment
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Collaboration: Collaborate closely with the vendor's build and QA teams to ensure they have a crystal-clear understanding of the requirements.
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Validate configuration: Review vendor configuration design documents to ensure they align with business expectations.
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Testing & Business Readiness (UAT)
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UAT strategy and execution: Define the UAT strategy, write comprehensive test scenarios/scripts, and coordinate internal business users during UAT execution.
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Defect Management: Help triage defects during testing, acting as the conduit between internal testers and the vendor's QA team.
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Project Management and Change Management Support
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Project Reporting: Support the project manager in creation of project reports, risk and issue management
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Training and Support: Provide training and support to end-users on the new system(s)
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To succeed in this role you will bring with you:
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Education: Bachelor's degree in Business Administration, Finance, Information Technology, or a related field.
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Experience: Minimum of 5 years of experience as a Business Analyst, preferably in financial services
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Analytical Skills: Robust analytical and problem-solving skills with a keen attention to detail.
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Communication Skills: Excellent written and verbal communication skills, with the ability to convey complex information clearly and concisely.
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Project Management: Experience in projects and the ability to manage multiple tasks and deadlines effectively.
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Interpersonal Skills: Strong interpersonal skills with the ability to collaborate effectively with cross-functional teams.
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📌 Business Analyst - Commissions (New South Wales)
🏢 Ray White
📍 New South Wales