We are seeking a dedicated and experienced Medical Receptionist to join our team at Hariom Namo Pty Ltd trading as Medowie Medical Centre in Medowie, NSW. This is a casual position that will see you playing a crucial role in providing high-quality customer service and administrative support to our medical practice. This role is ideal for an individual who demonstrates excellent communication skills, solid attention to detail, and a commitment to providing exceptional patient service in a healthcare setting.
Key responsibilities
Provide a welcoming and professional first point of contact for patients and visitors
Manage incoming calls and schedule patient appointments efficiently
Maintain accurate patient records and update information in the practice management system
Process patient billing, payments, and Medicare claims where required
Coordinate with doctors, nurses, and allied health professionals to ensure smooth clinic operations
Ensure patient confidentiality and compliance with privacy regulations
Perform general administrative duties including filing, scanning, and correspondence
About you
Previous receptionist or customer service experience (medical experience and experience with BestPractice software is desirable but not essential)
Excellent communication and interpersonal skills, with the ability to interact with patients of all ages and backgrounds
Robust organisational and time management skills, with the ability to multi-task and prioritise tasks
Basic computer skills and experience with medical software (preferred)
A genuine interest in the healthcare industry and a commitment to providing exceptional patient care
Australian work rights are required for this position
Australian drivers licence
About us
Hariom Namo Pty Ltd is a leading provider of high-quality healthcare services in the Medowie community. With a focus on patient-centred care, we strive to deliver exceptional medical services and support to our patients. Our dedicated team of healthcare professionals work collaboratively to ensure the best possible outcomes for our patients.
Benefits
A supportive and collaborative team environment
Ongoing training and professional development prospects
Competitive remuneration based on experience
Well-equipped clinic facilities
📌 Medical Receptionist Medowie
🏢 Hariomnamo
📍 Medowie
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