25 Aug
|
Comlink Australia
|
Queensland
25 Aug
Comlink Australia
Queensland
Job Description
Would you like a seat at our round table?
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At Comlink, our table is round. We value collaboration, welcome different ideas and know that the best outcomes are achieved when great people come together.
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We're looking for a General Manager, Marketing who'll help shape our next chapter. Reporting to the Group Executive, Operations & Deputy CEO, you'll lead our marketing, communications and digital function across a growing organisation that combines commercial allied health services with purpose-driven aged care and community support.
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This is an opportunity to influence strategy, strengthen trusted brands, elevate customer experience and drive sustainable growth across multiple services that genuinely make a difference in people's lives.
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If you're an experienced marketing leader who enjoys building trusted brands, leading talented people and using insight to create meaningful growth, we'd love to meet you.
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How you'll make an impact
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As our General Manager – Marketing, you'll:
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Develop and deliver the Group's marketing, brand and communications strategy.
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Strengthen the Comlink brand while supporting the growth of our allied health and community service businesses.
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Lead integrated marketing across digital, communications, content, social media, websites and public relations.
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Drive customer acquisition, referrals and sustainable growth through innovative, data-driven marketing informed by customer and market insights.
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Build strong partnerships across the organisation, ensuring marketing supports strategic business priorities and growth objectives.
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Lead and inspire a high-performing marketing team, fostering a culture of collaboration,
innovation and continuous improvement.
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Champion customer experience through CRM strategy, customer journey design, marketing automation and workflow optimisation.
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Evaluate and improve CRM workflows, ensuring automation supports customer engagement, operational efficiency and measurable marketing outcomes.
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Measure campaign effectiveness, analyse performance and use insights to continually improve engagement, conversion and return on marketing investment.
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Oversee marketing budgets, reporting and strategic initiatives that deliver measurable business outcomes.
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What you'll bring
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You'll bring the experience, leadership and commercial thinking to lead a contemporary marketing function, including:
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At least 8 years' experience in senior marketing leadership roles, including 3+ years at General Manager, Head of Marketing or equivalent level, across multiple brands or business units.
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A proven track record of developing and executing marketing strategies that deliver measurable growth.
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Solid expertise across brand strategy, digital marketing, communications, customer acquisition and content.
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Demonstrated experience with CRM platforms, marketing automation, customer journey mapping, workflow optimisation and assessing marketing effectiveness through analytics and reporting.
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The ability to balance creativity with commercial thinking and use customer and market insights to influence business outcomes.
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Experience leading, mentoring and developing high-performing marketing teams.
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Outstanding stakeholder engagement, communication and influencing skills.
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Relevant tertiary qualifications in Marketing, Communications, Business or a related discipline.
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Experience within healthcare, aged care, disability, community services or another purpose-led organisation will be highly regarded.
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We offer a supportive and inclusive environment where people are enabled to do meaningful work and grow their capability.
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Not-for-profit salary packaging – up to $15,900 tax free
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Paid birthday leave
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Paid parental leave (eligible employees)
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Matched superannuation contributions up to 1%
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Employee Assistance Program
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A values-driven culture focused on inclusion, respect and purpose
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About Comlink Australia
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Comlink Australia supports client's welfare in their homes and community. We consider it a privilege to collaborate with clients and their loved ones to offer quality services to healthy ageing.
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Our mission is to support clients with community transport, home care and social support services so they can remain at home and thrive. Comlink Australia is a purpose-driven organisation where people feel included, supported and respected.
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We would love to introduce you to our values...
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Our table is round / See the human /The right way, and again / Brilliantly Bold / Make a little magic
#J-*****-Ljbffr
📌 General Manager Marketing (Queensland)
🏢 Comlink Australia
📍 Queensland