Job Description
Highly organised? Detail obsessed? The person who notices what everyone else misses?
n
We're looking for a sharp, professional and highly organised Operations Admin Assistant to join the Operations team at OneCorp.
n
Working closely with our Operations Manager, you'll provide hands‐on administrative and client support across the business, helping ensure our client journey runs smoothly and our day-to-day operations stay organised.
n
This is a role for someone who takes pride in being reliable, accurate and one step ahead.
n
About the role
n
As an Operations Admin Assistant, you'll play a key role in supporting client administration and the day-to-day operational requirements of the business. You'll be responsible for keeping client administration organised, maintaining accurate information, following up outstanding actions and ensuring nothing falls through the cracks.
n
Key responsibilities
n
Providing professional and responsive support to clients via phone and email
n
Managing client administration, documentation and file maintenance
n
Keeping CRM records accurate, complete and up to date
n
Preparing, sending and following up client documents
n
Tracking appointments, contracts, deadlines and outstanding actions
n
Following up clients and keeping them informed throughout their journey
n
Liaising with external stakeholders including mortgage brokers, solicitors,



financial planners and other qualified partners
n
Supporting the coordination and administration of day-to-day operational processes
n
Coordinating information between clients, internal teams and external stakeholders
n
Identifying missing information or outstanding requirements and proactively following them up
n
About you
n
Exceptional attention to detail and accuracy
n
Strong administrative and organisational skills
n
A professional and confident approach with clients
n
Strong time management and the ability to manage competing priorities
n
A proactive mindset and willingness to take ownership
n
Confidence using Microsoft Office and CRM systems
n
The ability to learn new systems and processes quickly
n
A calm, solutions-focused approach when priorities change
n
Previous experience in an administration, customer service, client services or operations support role is highly regarded
n
About us
n
OneCorp helps Australians build long-term wealth through property investment. Our clients trust us to guide them through a significant financial journey, and providing a professional, organised and seamless experience is incredibly important to us. Our Operations team sits at the centre of that experience — making sure communication happens, documentation is accurate, deadlines are met and nothing falls through the cracks.
#J-*****-Ljbffr

📌 Operations Admin Assistant (Victoria)
🏢 Onecorp Australia
📍 Victoria