EARL is a premium Melbourne-based cafe & catering group, established in 2010 with an enviable reputation for consistency, quality and the very best service. As part of Peer Group Hospitality, which operates EARL Canteen, Dame Melbourne, and Golden Coffee Bar across Melbourne & interstate locations, you'll join a vibrant, growing team. This is no desk job! You will flex across all parts of our catering operations and get to know the business inside and out.
Key responsibilities
Coordinating online orders using Flex Catering Software
Being the point of contact for all EARL email enquiries & bespoke catering events
Being sales-focused; anticipating guest and business needs
Assisting with our kitchen team when things get busy, especially with packing and checking off orders
Getting on the road and making deliveries when the schedule demands
Assisting with outside catering events and EARL activations
Maintaining an organised, stocked & tidy warehouse
About you
Have previous hospitality, events and exceptional customer service experience
Enjoy a energetic working workplace, moving across different sections of the business as the day demands
Be organised, methodical with a high attention to detail & good at prioritising
Be food-savvy with a solid understanding of dietary requirements
Be focussed on building lasting client relationships
Show initiative and be proactive in finding solutions
Be a systems whiz across Mac, using Flex and managing its back-end
Have full time availability, Monday - Friday from 7am
Have an unrestricted driver's license and the ability to make occasional CBD deliveries
About us
EARL is a premium Melbourne-based cafe & catering group, established in 2010 with an enviable reputation for consistency, quality and the very best service. As part of Peer Group Hospitality, which operates EARL Canteen, Dame Melbourne, and Golden Coffee Bar across Melbourne & interstate locations, we are a vibrant, growing team.