Taylor Street Dental is a boutique aesthetic dental clinic in West Pennant Hills, Sydney, specialising in Invisalign, cosmetic bonding, and complex restorative dentistry. We're a small, close-knit team that values quality over volume, and we take pride in doing things properly.

The Role

We're looking for a Dental Receptionist to support our front-desk operations and work closely with our clinical team. This is a reception-primary role, but we cross-train all team members in basic dental assisting — not to make you a full-time DA, but so you genuinely understand what we do and can support the team effectively. This is how we build our team, and it's a requirement, not an option.

What you'll do:
Greet and welcome patients — you're the first impression
Answer phones, manage bookings and appointment scheduling
Process payments, HICAPS and insurance claims
Discuss treatment plans and quotes with patients
Follow up with patients on recalls and post-treatment welfare
Support the clinical team with room turnover and sterilisation when needed

What we're looking for:
Someone with initiative who sees what needs doing and does it — not someone who waits to be told
Robust English communication skills (90%+ of our patients are English-speaking)
Warm, skilled,



and genuinely enjoys interacting with people
Prior reception, front-desk or customer service experience (dental or healthcare preferred but not essential)
Comfortable talking about money — treatment plans, quotes, payment conversations
Reliable, punctual, and communicates clearly — especially when things don't go to plan
Willing to be cross-trained in basic dental assisting
Must have Australian work rights (citizen, PR, or valid visa with no work restrictions)
Mandarin/Cantonese bilingual is a bonus but not required

What we offer:
Structured, hands-on training — we invest in our people properly
Competitive hourly rate (Award-compliant)
A calm, professional working setting — boutique pace, not factory dentistry
Genuine long-term growth if you want it

Hours: Casual, primarily Monday and Tuesday, with potential for additional days as the practice grows.

Location: 3 Taylor Street, West Pennant Hills NSW 2125

To apply: Send your resume and a short cover letter to infoATtaylorstreetdental.com.au. Please include your availability and a brief note on why this role interests you.

Work Location: In person

📌 Dental Receptionist — Boutique Cosmetic Clinic West Pennant Hills
🏢 Taylor Street Dental
📍 West Pennant Hills