Job Description
Cover Genius is seeking a curious Junior Associate, Service Operations to support a quick-scaling global operation. You will own day-to-day platform fixes, BAU issues, and process improvements, working closely with Product and Support to translate features into actionable workflows.
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You will contribute to platform configuration, ticket triage, documentation, and continuous improvement across a high-volume support function in a global insurtech environment.
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📌 Junior Process & Platform Operations Engineer (New South Wales)
🏢 Cover Genius
📍 New South Wales
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