Job Description
Hotel Guest Service Agent | Treasury Hotel
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Hotel Guest Service Agent | Treasury Hotel
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The Hotel Guest Service Agent, reporting to the Front Office Manager, delivers outstanding service to guests during check-in, check-out, and throughout the duration of their stay. You will play a key role in managing guest requests, maintaining guest accounts, and completing daily tasks in line with shift checklists.
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This is a permanent part-time position based at Treasury Hotel Brisbane.
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Why You'll Love It Here:
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Free buffet meal every shift
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Fresh uniform daily, laundered on property
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Discounted city parking
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Up to 30% off dining & accommodation at The Star Brisbane Venues
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24/7 rostered shifts available
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What We're Looking For:
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Possess a passion for Hospitality and creating memorable experiences
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Exceptional guest service skills and strong commitment to 5-star customer service
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Qualified telephone manner
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Ability to effectively communicate and liaise with internal and external clients
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Excellent organisational skills and high level of computer literacy
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About The Star Brisbane
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The Star Brisbane is a world-class entertainment and hospitality destination in the heart of Queen's Wharf Brisbane Precinct. With a premium hotel, stunning casual and premium dining venues, and vibrant entertainment offerings, we're redefining guest experience in the river city. Join us and be part of a team delivering unforgettable moments in one of Brisbane's most exciting precincts.
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We're all about inclusion.
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At The Star Brisbane, we're committed to fostering a diverse, inclusive, and equitable workplace where authenticity and our core values - Build Memorable Connections, Own It, Lead with Integrity, and Take Good Care, guide everything we do. We welcome team members from all backgrounds, including different cultures, ages, religions, genders, LGBTQI+ communities, Australia's First Nations Peoples, and people with disabilities. We offer flexible working options to support individual well-being and are proud to be recognised as a WGEA Employer of Choice for Gender Equality and a **** Platinum Employer by the Australian Workplace Equality Index.
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Ready to shine?
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📌 Hotel Guest Service Agent | Treasury Hotel (Queensland)
🏢 The Star Brisbane
📍 Queensland