About the role

We are seeking a highly organised and friendly Receptionist & Administration Assistant to join our team at our Accounting Firm located in Glenroy. This is a full time position, offering solid and reliable busy working setting and consistent pay. As the first point of contact for our clients, you will play a vital role in creating a positive impression and ensuring a smooth experience.

What you'll be doing
Greeting and welcoming clients and visitors in a friendly and professional manner
Answering and directing incoming phone calls
Providing general administrative support, including data entry, filing, and managing office supplies
Assisting with scheduling appointments and managing the calendar
Performing other duties (training provided) as required to support the smooth running of the office such as:
Look at all appointments for the day and make sure that all processes are followed as per our setup: downloading ATO reports. Sending out engagement letters. Providing accountants with print out engagement letters for clients that are coming in and not yet signed. Creating a job in company's workflow management system. Saving client checklist for each appointment. Scanning completed documents/tax returns and saving to client's folder. Raise invoices.



Take payment. Ensuring every client has been issued invoices. Sending out tax returns for electronic signatures.
Manage multiple accounts' diaries for appointments

What we're looking for
Solid communication and interpersonal skills, with a professional and friendly demeanour
Excellent organisational abilities and attention to detail
Proficiency in using standard office equipment and software, such as Microsoft Office
Previous experience in a receptionist or administrative role, preferably in an accounting or professional services environment
A positive attitude and the ability to work effectively in a team
Willing to learn and implement all recommendations
Engage with training to improve skill and scope of tasks

About us

We are a busy, accounting firm offering tax and accounting services to individuals and businesses. Our team of experienced professionals is dedicated to delivering high-quality services to our clients and creating a positive impact. With a strong focus on innovation and continuous improvement, we are committed to providing the best possible experience for our clients and our employees.

Apply now through SEEK.

📌 Receptionist & Administration Assistant Permanent Full Time Glenroy
🏢 Important Group
📍 Glenroy