Job Description
Client Experience Officer / Receptionist - Immediate Start
n
Do you want to work with an awesome bunch of clinicians and admin team members?
n
Do you have 2 or more years Reception experience?
n
Do you want a change of setting?
n
About Us
n
Futures In Mind is a large multi-disciplinary team of energetic and like-minded allied health professionals. We have a young enthusiastic multi-disciplinary team who love working together (in fact practical jokes are a daily occurrence!). Our team values are pivotal to our daily practice and include Compassion, Communication, Collaboration, Growing Together and FUN!
n
We are looking for an enthusiastic and energetic person to take on a part-time administrative role in our Client Experience team.
n
Job Description
n
Welcomeclients, families and visitors as if they have arrived at your home
n
Assist to scheduleappointments
n
Answer the phone with a smile and always sound happy on the phone
n
Accurately recordmessages
n
Coordinate and maintain practitioners diaries
n
Promptly completetyping of documents at practitioner's requests
n
Scancompleted client files tosaveon PracticeManagement Software.
n
Ensure all correspondence frompractitioners is sent promptly
n




Comfortclients by anticipating their anxieties; answering their questions
n
Maintainthe reception area, ensuringall confidential material is out of sight of clients, keeparea tidy and free of OHS risks
n
Maintainclients accounts by obtaining, recording, and updating personal and financial information.
n
Manage client concerns with understanding and compassion
n
Implement clinic Policies and Procedures daily
n
Demonstrate behaviour in line with our team values
n
Process EFTPOS / Cash payments
n
Process Medicare rebate for clients via Medipass software
n
Monitor stationery supplies and alert Team Leader of orders required
n
Note any maintenance issues that need attention
n
At least 2 years Reception/Administration experience
n
Current Working with Children Check
n
Flexibility to cover staff leave at short notice
n
Ability to worth both in a team setting and autonomously
n
Excellent time management and organisation skills
n
Ability to multitask
n
Punctual, reliable and honest witha strong work ethic
n
Eager to be part of the team and support colleagues
n
Experienced in Splose is an advantage but not a necessity
n
Immediate start
#J-*****-Ljbffr

📌 Client Experience Officer / Receptionist - Immediate Start (South Australia)
🏢 Futures In Mind
📍 South Australia