Job Description
We're looking for an experienced Delivery Lead to join a market-leading retailer and drive the continuous delivery of strategic digital initiatives across eCommerce, websites, loyalty and omni-channel experiences. Working at the heart of a large-scale digital transformation, you'll partner with cross-functional teams to deliver seamless customer journeys, enhance digital capabilities, and help shape the future of the retailer's online and omni-channel experience.
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You'll lead the continuous delivery of customer-facing digital initiatives, partnering with cross-functional teams to deliver seamless online experiences, optimise digital platforms, and support the retailer's ongoing digital evolution.
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Responsibilities
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Project Management: Take ownership of end-to-end delivery outcomes, ensuring initiatives are planned, executed and delivered successfully.
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Scrum Mastery: Foster a high-performing Agile environment by keeping work flowing, removing impediments and enabling teams to deliver at pace.
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Coaching & Mentoring: Champion continuous improvement by coaching teams, embedding Agile best practices and driving a culture of collaboration, learning and delivery excellence.
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Own the end-to-end delivery lifecycle, ensuring initiatives are effectively planned, prioritised, sequenced and successfully delivered.
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Drive a strong delivery culture by keeping teams focused on completing high-value work and achieving measurable outcomes.
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Proactively identify delivery challenges, challenge the status-quo where required, and implement solutions to keep initiatives on track.
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Partner closely with Product, Business, Technology Leads and cross-functional teams to shape and deliver customer-centric solutions.
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Manage delivery flow by removing blockers, coordinating dependencies, mitigating risks and making informed trade-off decisions to maintain momentum.
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Foster high-performing, collaborative teams that are aligned around shared objectives and successful delivery outcomes.
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Lead delivery across multiple cross-functional squads, ensuring alignment, communication and execution across concurrent initiatives.
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Champion effective delivery practices, frameworks and tools that provide clarity, transparency and predictable outcomes throughout the delivery lifecycle.
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We're looking for an experienced Delivery Lead to join a market-leading retailer and drive the continuous delivery of strategic digital initiatives across eCommerce, websites, loyalty and omni-channel experiences. Working at the heart of a large-scale digital transformation, you'll partner with cross-functional teams to deliver seamless customer journeys, enhance digital capabilities, and help shape the future of the retailer's online and omni-channel experience.
n
You'll lead the continuous delivery of customer-facing digital initiatives, partnering with cross-functional teams to deliver seamless online experiences, optimise digital platforms, and support the retailer's ongoing digital evolution.
n
Responsibilities
n
n
Project Management: Take ownership of end-to-end delivery outcomes, ensuring initiatives are planned, executed and delivered successfully.
n
Scrum Mastery: Foster a high-performing Agile environment by keeping work flowing, removing impediments and enabling teams to deliver at pace.
n
Coaching & Mentoring: Champion continuous improvement by coaching teams, embedding Agile best practices and driving a culture of collaboration, learning and delivery excellence.
n
Own the end-to-end delivery lifecycle, ensuring initiatives are effectively planned, prioritised, sequenced and successfully delivered.
n
Drive a strong delivery culture by keeping teams focused on completing high-value work and achieving measurable outcomes.
n
Proactively identify delivery challenges, challenge the status-quo where required, and implement solutions to keep initiatives on track.
n
Partner closely with Product, Business, Technology Leads and cross-functional teams to shape and deliver customer-centric solutions.
n
Manage delivery flow by removing blockers, coordinating dependencies, mitigating risks and making informed trade-off decisions to maintain momentum.
n
Foster high-performing,



collaborative teams that are aligned around shared objectives and successful delivery outcomes.
n
Lead delivery across multiple cross-functional squads, ensuring alignment, communication and execution across concurrent initiatives.
n
Champion effective delivery practices, frameworks and tools that provide clarity, transparency and predictable outcomes throughout the delivery lifecycle.
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Key Relationships
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Product Managers & Business Analysts: Partner to prioritise initiatives, refine requirements and maintain a healthy, well-sequenced product backlog.
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Technical Leads: Collaborate to build high-performing teams, foster a strong engineering culture and enable successful delivery outcomes.
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Business Stakeholders: Provide clear communication, delivery transparency and confidence through regular updates, alignment and proactive stakeholder management.
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External Partners & Third Parties: Coordinate delivery against a shared plan, manage cross-team dependencies and remove barriers to successful execution.
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Program Lead: Work closely to optimise program flow, improve ways of working and support the successful delivery of strategic initiatives across the broader program.
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What you'll do
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Lead delivery of omni-channel initiatives from ready to done, ensuring robust execution, clear sequencing, and predictable outcomes
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Drive day-to-day execution with a focus on flow and finishing work
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Coach teams to break work into clear vertical slices
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Manage capacity, sequencing, risks, issues, and dependencies with clear visibility
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Facilitate practical, outcome-driven ceremonies that enable progress and problem solving
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Foster a one-team mindset across Dev, QA, BA, and Product. To deliver outcomes together
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Take accountability for delivery outcomes, ensure commitments are met with no surprises
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Nice to have
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Experience in eCommerce / omni-channel / digital environments
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Exposure to AWS and DevOps practices
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Additional information
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Down-to-earth, collaborative culture where teamwork comes first
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Join a market-leading retail brand at the forefront of digital transformation
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Flexible working
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📌 Delivery Lead (Victoria)
🏢 MAP TALENT
📍 Victoria