Job Description
Skin Patrol is a market-leading company providing skin cancer screening to metropolitan, rural and regional communities across Australia. We are passionate about detecting skin cancer early and helping people live their most fulfilled lives.
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We are looking for an experienced and highly organised Administration & Clinic Coordinator to join our team in a full-time permanent hybrid role, Monday - Friday, 9am - 5pm. There will be some flexibility if part-time hours are preferred at minimum 30 per week for the right candidate. Majority of work will be from home, with occasional work from the office or clinic as required.
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This is a varied and important role responsible for the smooth day-to-day coordination of our administration and clinic operations across Australia. You will be someone who takes ownership, thinks ahead and is confident making decisions and solving problems independently.
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About the role
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Your responsibilities will include:
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Managing incoming phone and email enquiries and ensuring they are actioned promptly
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Coordinating patient bookings, changes and notification lists
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Planning and coordinating clinics across Australia, including staffing, travel and accommodation
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Supporting clinic operations, including patient check-in, equipment setup and documentation
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Working as a Medical Technician when required, including taking photographs of skin lesions and chaperoning patients
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Using Best Practice and DermEngine systems
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Identifying and implementing improvements to administrative and operational processes
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Developing and maintaining process documentation and systems
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Coordinating equipment, consumables and equipment handovers
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Liaising confidently with staff, contractors, clients and medical professionals
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Providing administrative and operational support to senior leadership
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About you
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You will be:
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Highly organised with excellent attention to detail
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A confident problem solver who can think ahead and take initiative
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Comfortable managing multiple priorities in a fast-paced environment
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Professional, personable and confident communicating with a range of stakeholders
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Able to work autonomously and take ownership of your responsibilities
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Comfortable working within a predominantly virtual team
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Adaptable and someone who enjoys variety and a developing business environment
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Previous experience in administration, operations coordination, healthcare administration or a similar role will be highly regarded.
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What we offer
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A key role within a growing and evolving business
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Autonomy and flexibility
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The opportunity to help shape and improve our operations
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A market-competitive salary reflecting your experience
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A rewarding role supporting the early detection of skin cancer
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