Job Description
Medical Receptionist – Private Specialist Practice
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Professional Specialist Practice | Part-Time | Friendly & Supportive Team
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We are looking for an experienced and enthusiastic Medical Receptionist to join our busy private specialist practice.
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This is a part-time position working Monday, Wednesday and Thursday, with the opportunity to work additional days when required to cover annual leave and sick leave.
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We are a professional and patient-focused practice that prides itself on providing a high standard of care and service. We are looking for someone who shares these values and will become a valued member of our team.
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About the Role
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As the first point of contact for our patients, you will play an important role in creating a welcoming and professional experience from the moment patients arrive.
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This is a varied and autonomous role where no two days are the same. You will be responsible for the smooth running of reception and supporting the doctors and wider team with day-to-day administrative tasks.
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Key Responsibilities
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Welcoming patients and providing friendly, professional customer service
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Managing incoming phone calls and patient enquiries
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Booking and managing patient appointments
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Coordinating theatre bookings
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Registering new patients
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Processing Medicare and private billing
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Invoicing and receipting patient payments
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Maintaining accurate patient records and files
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Maintaining consulting rooms and ensuring they are prepared for clinics
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Liaising with patients, doctors, hospitals and other healthcare professionals
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General medical administration and reception duties
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About You
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We are looking for someone who is qualified, reliable, organised and genuinely enjoys working with people.
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To be successful in this role, you will have:
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1–2 years' minimum experience in a medical reception role
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Experience working in a busy private medical or specialist practice
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Excellent communication and customer service skills
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Strong attention to detail and organisational skills
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The ability to multitask and prioritise in a fast-paced environment
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A calm, friendly and compassionate manner when dealing with patients
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The ability to work independently and take ownership of your responsibilities
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A positive attitude and willingness to be part of a team
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Experience with Genie/Gentu is highly desirable.
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Previous experience with Medicare and health fund billing is preferred, but not essential for the right candidate.
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Why Join Us?
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This is a great opportunity to join a friendly, professional and dedicated team where you will be valued for the contribution you make.
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If you are an experienced Medical Receptionist looking for a varied role within a supportive private specialist practice, we would love to hear from you.
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Significant Information
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Applicants must have unrestricted Australian working rights and be available to commit to the required days.
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📌 Medical Receptionist - Private Specialist Practice (Victoria)
🏢 seek.com.au
📍 Victoria