Job Description
Our client is an established Sydney-based online business specialising in wholesale and retail garden decor across Australia. Operating successfully for seven years, they are a small, fast-moving team that leverages modern AI tools daily to drive innovation and operational efficiency.
n
They are now seeking to hire an Ecommerce Admin Support Assistant to maintain daily operational excellence and keep their digital storefronts running seamlessly. Serving as the backbone of day-to-day operations, this role ensures high data accuracy, spotless website content, and smooth platform administration.
n
Job Responsibilities
n
Ecommerce & Website Management
n
n
Manage and update product listings across Shopify and BigCommerce platforms
n
Update pricing, inventory levels, product descriptions, and category structures
n
Audit website content continuously to identify and resolve broken links, listing errors, and system glitches
n
n
Data Processing & Image Editing
n
n
Perform product data entry, spreadsheet formatting, data cleaning, error correction, and duplicate removal
n
Prepare product images by executing background removal, cropping, and resizing
n
Upload and organise processed product media across ecommerce channels
n
n
Marketing & Operational Support
n
n
Create engaging marketing collateral using Canva and AI platforms
n




Conduct daily research and administration using AI productivity tools such as ChatGPT and Claude
n
Conduct outbound calls and support general operational tasks as priorities evolve
n
n
n
At least four years of experience in an ecommerce administration, virtual assistant, or operations support role
n
Advanced proficiency in Microsoft Excel for data entry, formatting, and data cleaning
n
Practical experience preparing and editing product images using Canva, Photoroom, or AI tools
n
Proven experience utilising AI tools such as ChatGPT and Claude for everyday work efficiency
n
High level of attention to detail with a strong commitment to data accuracy
n
Excellent written English communication capabilities
n
Hardware setup meeting minimum specifications including an i5 or i7 10th-Gen processor, 16GB RAM, dual monitors, and high-speed internet with a backup connection
n
n
Nice-to-Have Skills
n
n
Hands-on experience working directly with both Shopify and BigCommerce platforms
n
Previous experience making outbound business support calls
n
Demonstrated ability to create advanced workflows using AI design and research applications
n
n
n
Permanent work-from-home set-up
n
Dayshift (Australian Eastern Standard Time business hours)
n
Full time job
n
HMO (STAFF only)
n
Annual leave
n
13-month pay
n
With Government mandated benefits
n
#J-*****-Ljbffr

📌 Ecommerce Admin Support Assistant (New South Wales)
🏢 Virtual Staff 365
📍 New South Wales