Job Description
National Disability Insurance Agency in Windsor, NSW is seeking an APS6 National Contact Centre Auslan Service Officer Team Leader to lead a Deaf-focused team delivering Auslan-first support via video. You will manage up to 15 direct reports, coach performance, and drive service improvements in a busy contact centre.
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The role requires fluent Auslan, solid communication in English, and proven team leadership in a complex centre.
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📌 Auslan Service Team Lead - Deaf Community (Hybrid) (South Australia)
🏢 National Disability Insurance Agency
📍 South Australia
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