Job Description
This well-established boutique family law firm on Sydney's Lower North Shore is seeking an organised, proactive, and people-focused professional to oversee the day-to-day operations of the practice. Working closely with the Directors, you'll play a key role in ensuring the firm runs smoothly, supporting the team, and driving efficient processes across the business.
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The Role
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This is a varied position where you'll be responsible for the operational side of the firm, allowing the lawyers to focus on delivering exceptional outcomes for their clients.
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Your responsibilities will include:
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Managing and mentoring the firm's paralegal team
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Overseeing workflows and ensuring processes are running efficiently
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Reviewing, implementing and improving office procedures where required
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Managing the firm's billing process and ensuring invoices are issued in a timely manner
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Providing general practice management support to the Directors
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Assisting with HR-related matters such as onboarding, staff support and performance processes (experience in HR is highly regarded but not essential)
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Acting as the go-to person for the administrative and operational functions of the firm
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About You
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We're looking for someone who enjoys creating structure, supporting people, and keeping a business running efficiently.
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Ideally you'll have:
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Previous experience as an Office Manager,



Practice Manager or Operations Manager
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Experience within a law firm is highly desirable, however candidates from other qualified services environments (such as accounting or consulting) are encouraged to apply
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Strong leadership skills with experience managing and developing support staff
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Experience overseeing billing and administrative processes
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Excellent organisational and communication skills
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A proactive approach with a passion for improving systems and processes
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HR experience or training will be viewed favourably, but is not essential
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What's on Offer?
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Salary up to $145K package, depending on experience
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Join a respected boutique family law firm with a supportive culture
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Enjoy a genuinely varied role where no two days are the same, combining people management, operations, billing, process improvement and practice management
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A genuinely manageable workload with a strong focus on quality over quantity
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Opportunity to make the role your own and contribute to the firm's continued success
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Stable, long-term opportunity with an experienced and collaborative team
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Full‐time onsite role (8:30am–5:30pm), with flexibility to discuss a four‐day working week for the right candidate
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All communication will be strictly confidential
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Additional information
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📌 Office Manager / Practice Manager | Boutique Family Law Firm (New South Wales)
🏢 Engage Personnel
📍 New South Wales