Job Description
Job Description
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We are seeking an experienced Duty Manager to oversee daily operations across the floor, events, and gaming at Pepe's on the Beach. This role is hands-on and leadership-focused, with KPIs tied to service standards, event execution, and operational performance, including responsible gaming oversight.
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Oversee daily FOH operations to ensure smooth and efficient service
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Lead, support, and mentor the FOH team during service periods
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Assist in planning, coordinating, and delivering events as part of role KPIs
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Support the management and operation of the gaming room in line with compliance
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Manage guest enquiries, feedback, and service recovery professionally
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Assist with staff training, onboarding, and performance development
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Ensure compliance with RSA, RCG, WHS, and venue policies
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About the Employer
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Oscars Group is a passionate, creative, and dynamic privately owned hospitality group founded by the Gravanis family in **** with the acquisition of a single pub in Sydney's Inner West. Now one of the largest privately owned hospitality groups in Australia, Oscars boasts an ever-growing portfolio of 45+ assets across NSW, Queensland, South Australia, and Victoria,



spanning accommodation, pubs and gaming, retail liquor, conference and event centres, premium restaurants, chartered vessels, and both commercial and residential developments.
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About the Candidate
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Previous experience as a Duty Manager or Supervisor in a similar venue
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Experience supporting or managing events within a hospitality environment
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Confident leading teams in a fast-paced, customer-focused setting
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Solid communication, organisation, and problem-solving skills
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Hands-on, proactive approach to service and operations
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Current RSA and RCG certification
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Work Environment
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Discounts on food, beverage and accommodation across all Oscars Group venues
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Opportunities for career progression within 50+ venues across the Oscars Group
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Internal and external training and development opportunities including an online training platform
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Employee Assistance Program for you and your immediate family
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Reward and recognition initiatives
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Mentoring from a strong team of hospitality professionals
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Free staff parking
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📌 Venue Duty Manager (Wollongong)
🏢 Everi Pty
📍 Wollongong