At Colliers, we believe outstanding talent can come from anywhere. Whether you've worked in customer service, a call centre, administration, retail, hospitality, banking or another people-focused role, this could be the opportunity you've been looking for.
Due to continued growth, we're seeking a Debt Collection Officer to join our high-performing Finance team. This is an ideal role for someone who enjoys talking to people, isn't afraid to pick up the phone, and is looking to develop a long-term career within finance.
As a Debtors Collection Officer, you'll play a key role in supporting the financial health of the business through proactive debtor management and relationship-focused collections.
You'll spend a significant portion of your day speaking with clients, resolving payment queries, and helping drive positive outcomes while maintaining Colliers' commitment to exceptional client service.
Key Responsibilities
Manage a portfolio of debtor accounts and follow up outstanding balances
Conduct outbound phone calls to clients regarding overdue accounts
Build robust relationships with internal stakeholders and external clients
Investigate and resolve payment queries and account discrepancies
Issue statements, reminders and collection correspondence
Maintain accurate records and collection notes within internal systems
Monitor debtor ageing and support month-end reporting activities
Assist with audit requests and ensure debtor documentation is maintained in accordance with company policies and compliance requirements
Support the ongoing improvement of collection processes and adherence to internal controls
Deliver a qualified, customer-focused approach in every interaction
📌 Debt Collector Sydney
🏢 Colliers
📍 Sydney
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