Job Description
CLLIX Apartments and Hotels is an Australian hospitality provider that manages over 8,500 self-contained, contemporary apartments across more than 52 properties in Brisbane, the Gold Coast, the Sunshine Coast, Melbourne, and Adelaide, with continued growth planned across Australia and beyond.
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Bringing Australian hospitality to the world, CLLIX delivers stylish city and coastal stays through a seamless, tech-enabled experience, all with the CLLIX of a button. We bridge the gap between traditional apartments and hotels, offering the comfort and space of self-contained accommodation combined with professional hotel management and service excellence. Our priority is to ensure every guest, resident, investor, and stakeholder receives a positive and memorable experience.
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We are proud to be an Equal Opportunity Employer, welcoming people with disability including mental health conditions, individuals from diverse cultural and linguistic backgrounds, members of the LGBTQIA+ community, veterans, carers, and Indigenous Australians to our team. When you join CLLIX Apartments and Hotels, we value your unique contribution and the perspective you bring to shaping tomorrow's seamless hospitality experiences.
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We are seeking a highly motivated and experiencedBuilding & Hotel Managerto oversee the daily operations of a residential or a mixed used hotel complex. This dynamic role blends building and facilities management with guest-facing hotel operations, offering variety, responsibility, and the chance to make a real impact.
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About You
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You are a hands on, proactive, organized, and customer-focused, with a solid background in both building and hotel operations. You thrive under pressure, enjoy multitasking, and are a great communicator.
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Key Responsibilities
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Manage building maintenance,



contractor supervision, and compliance across the property
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Manage hotel front office operations including reservations, room allocations, and guest services
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Respond promptly to guest enquiries, requests, and complaints to ensure a premium guest experience
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Monitor occupancy, revenue, and support yield optimisation in collaboration with the revenue team
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Coordinate with housekeeping and maintenance to ensure high presentation standards and readiness
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Mentor team members and manage rosters to ensure smooth service delivery
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Oversee building maintenance, common area cleaning, and contractor coordination
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Ensure compliance with WHS, fire safety, and building regulations
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Liaise with residents, Body Corporate, and executive committee members efficiently
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Support budgeting, cost control, and provide regular operational reporting
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Participate in after-hours emergency support on a rotating basis
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Skills & Qualifications
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Minimum 2 years' experience as a Building Manager or Hotel Manager (or Assistant Manager in either capacity).
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Robust understanding of strata schemes, Body Corporate processes, and caretaking obligations.
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Sound knowledge of WHS and building compliance regulations.
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Previous experience using RMS or similar property management systems is advantageous.
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Strong administrative and computer skills (Word, Outlook, Excel).
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Excellent verbal and written communication abilities.
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High-level customer service and interpersonal skills.
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Ability to work independently and collaboratively.
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Flexibility to work weekends or public holidays as required.
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Software & Tools
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MYBOS (maintenance and work order system)
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RMS (preferred)
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Microsoft Office Suite (Word, Outlook, Excel)
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📌 Building Manager (Queensland)
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