Job Description
Rebates & Claims Manager | Multinational Organisation | $130K - $150K package
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Leading multinational organisation | Newly created role
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Shape and improve the rebates and claims function
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South-east Melbourne | WFH flexibility
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Leading multinational organisation | Newly created role
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Shape and improve the rebates and claims function
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South-east Melbourne | WFH flexibility
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The Chance
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This newly created role offers the opportunity to shape and lead the customer rebates, supplier rebates and warranty claims functions within a leading multinational organisation.
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Reporting to the Group Shared Services Manager, you will lead a team of analysts and offshore support, with the autonomy to strengthen controls, improve revenue recovery and drive meaningful process and systems improvements.
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Working closely with leaders across Finance, Merchandise, Procurement, Sales and Operations, you will have broad exposure and the opportunity to make a visible impact across the organisation.
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The Challenge
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Reporting to the Group Shared Services Manager, your key responsibilities will include:
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Leading and developing the Customer Rebates, Supplier Rebates and Warranty Claims teams
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Overseeing customer rebate payments,



supplier rebate recovery and warranty claims from calculation through to reconciliation and resolution
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Interpreting commercial agreements and ensuring rebates and claims are accurately processed in line with contractual requirements
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Identifying missed income, aged claims, financial leakage and other areas of risk
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Partnering with Finance, Merchandise, Procurement, Sales, Operations and suppliers to resolve disputes and improve commercial outcomes
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Strengthening controls, reporting and audit trails while driving improvements across systems, processes and automation
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The Expertise
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To be successful in this role, you will bring:
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Experience across rebates, claims, commercial finance or a similar operational finance function within a complex organisation
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Demonstrated people leadership and team development experience
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Experience interpreting contracts, investigating variances and identifying revenue leakage
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A track record of improving finance processes, systems, reporting or automation
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Strong stakeholder management and influencing skills
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A bachelor's degree in Finance, Accounting, Business or a related discipline
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Advanced Excel skills, with ERP or business intelligence systems experience advantageous
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The Next Step
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📌 Rebates & Claims Manager | Multinational Organisation | $130K - $150K Package (Victoria)
🏢 Thompsoncook
📍 Victoria