Job Description
Ericsson in Australia is seeking a Change Manager to lead the Change Management process across customer services, resources, telecom and IS/IT infrastructure. You will act as the single point of contact for the customer, chair CAB calls and ensure procedures meet work instructions and SLAs.
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You will analyse Change Requests, ensure risk assessments with evidence, and prepare CAB meeting documentation. The role focuses on reducing outages and driving continuous service improvements while
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📌 Change Manager | Itil Change & Cab Lead (New South Wales)
🏢 Ericsson
📍 New South Wales
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