Job Description
The Zagame Automotive Group proudly runs some of the world's most exclusive automotive brands including Abarth, Alfa Romeo, Aston Martin, Audi, Bentley, CUPRA , Ferrari, Fiat, Lamborghini, McLaren, Pagani and Rolls-Royce.
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About the Role
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Are you a car enthusiast with a knack for customer service? We are seeking an energetic and detail-oriented Automotive Parts Interpreter to join our Audi Mornington Dealership Team.
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Duties and responsibilities include, but not limited to
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Receipting and checking parts deliveries
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Maintain the parts department in an organised manner
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Accurate parts data entry into DMS system
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Interpretation of parts requests using parts manuals and computer applications
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Ensure all parts enquires are processed in a timely and professional manner
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Assist internal staff with spare parts support when required
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Provide support to customers over the phone regarding products and identification of spare parts when required
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Carry out general duties from time to time as requested by the Service Manager
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What we are looking for:
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Previous experience as Parts Interpreter/Advisor (dealership or aftermarket) or a strong automotive mechanical background with knowledge of ERA/Pentana is essential.
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Any experience of working for brands - Audi/Skoda/VW will be an advantage.
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Excellent verbal and written communication skills with customer-first attitude and competent computer literacy.
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A self-motivated team player who works effectively unsupervised while easily building rapport with stakeholders.
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What we Offer:
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Competitive base salary + target achievement commissions.
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Ongoing training and career development opportunities.
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A supportive, fast-paced team setting.
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Access to Employee Assistance Program (EAP)
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📌 Parts Interpreter (Melbourne)
🏢 Zagame Automotive Group
📍 Melbourne