At Mercedes-Benz Berwick, Brighton, Waverley and Mornington, we're more than a dealership network—we're a legacy of excellence. As Australia's highest-volume and most-awarded Mercedes-Benz dealership group, we have proudly earned Metro Retailer of the Year and Circle of Excellence honours for more than a decade. Due to continued growth, we're seeking an experienced Warranty Officer to assist with warranty administration and processing claims.

In this role, you will travel across our fourMercedes-Benz dealerships.

Why Join

Us?
Market-competitive salary package plus commissions, negotiated based on experience - Chance to work with a globally recognised luxury automotive brand - Career development opportunities within a large automotive group - A friendly, inclusive and supportive workplace culture - Secure, long-term career opportunity with an industry leader - Patterson Cheney group discounts in Sales, Service,



and Parts - Bunnings Power Pass discounts - Work with Victoria's most awarded Mercedes-Benz dealership group - Luxury dealership environments and premium facilities, working with a great bunch of people.

About the Role

This is an on-site position that can be based at Mercedes-Benz Berwick, Waverley or Brighton, with regular travel required to support all dealership locations, including Mornington. Reporting to theAftersales and Service Managers, your responsibilities will include:
Processing warranty claims and ensuring accurate documentation and submissions - Liaising with Service Advisors, Technicians and Parts Departments to gather warranty information - Monitoring claim progress and following up to ensure timely resolutions - Maintaining accurate records of approvals, rejections and reimbursements - Remaining up to date with Mercedes-Benz warranty policies and procedures

📌 Warranty Officer City Of Casey
🏢 Patterson Cheney Group
📍 City of Casey