Job Description
The Company
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We are working with a large highly regarded insurance organisation which is seeking Senior Life Claims Consultants who are wanting to take the next step in their career.
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You will join a stable, growing and well-established organisation offering long-term career opportunities, a supportive and inclusive team environment, and flexible working arrangements.
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We are interested in hearing from those with robust life claims management experience (Group or Retail) along with a customer-focused mentality and passion for helping people through challenging circumstances.
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The Opportunity
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In this role, you will manage a portfolio of claims while guiding and supporting others utilising your technical expertise and in depth claims experience.
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If you are seeking more than a portfolio managed role with an organisation that offers clear and varied career pathways, then this opportunity is for you!
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Key Responsibilities
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Manage a reduced and more technical portfolio of life insurance claims from assessment through to resolution.
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Be a point of reference for the team on technical and complex claims matters.
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Conduct claim reviews and provide guidance and advise on claim strategies.
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Develop Injury Management and Return to Work Plans.
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Proactively manage claims reserves and review information as circumstances change.
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Coordinate with relevant stakeholders to support appropriate recovery and return-to-work outcomes.
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Provide a high level of customer service throughout the claims process.
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About You
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Several years' experience managing a portfolio of Group or Retail Life Insurance claims.
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Experience conducting claims reviews.
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Proven ability in coaching and guiding others from a technical and claims management perspective.
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Excellent communication, negotiation and influencing skills.
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Strong customer service and relationship management abilities.
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A genuine desire to support people through injury and recovery.
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Confidence communicating with a range of internal and external stakeholders.
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What's on Offer?
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Full hybrid working environment.
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Additional Annual Leave.
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Flexible working arrangements.
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Career progression and development opportunities.
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Supportive, inclusive team environment.
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Long-term career opportunities with a national organisation.
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📌 Senior Life Claims Consultant (Queensland)
🏢 Blake Oliver
📍 Queensland