Job Description
Key Responsibilities
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Oversee store operations, compliance, and performance standards
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Support your team to reach performance goals through genuine customer care, not pushy sales tactics.
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Manage rosters, budgets, and labour efficiency
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Provide hands-on support in-store, assisting with sales, service, and patient care
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Partner with Optometrists to ensure every customer receives an exceptional experience
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About You
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Previous leadership experience in retail (title isn't key - if you've coached people and driven results, we want to hear from you!)
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Experience supporting or contributing to rosters, labour planning, or store performance - we'll help you grow your capability in these areas.
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A passion for delivering great customer experiences
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A keen interest in developing your skills in decision-making, coaching, and team culture
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No optical experience required - we'll teach you all there is to know about optical retail. Some of our best store leaders joined from outside the industry!
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Earnings:
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A base salary up to $64,000 plus superannuation.
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Perks:
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Get a free pair of prescription glasses every six months
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Treat your loved ones to Family & Friends discounts twice a year!
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Work in our beautiful store located in Pacific Fair Shopping Centre,



conveniently positioned between Broadbeach and Mermaid Beach. With up to 4 hours of free parking available and easy access via the G:link tram and nearby bus interchange, commuting to work is simple.
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Flexible rosters for the perfect work-life balance, with each Sunday and Monday RDO
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Access to a variety of convenient communication tools, such as Google Suite, Deputy and HR platform Hibob, to stay in the loop with wider company updates
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Career growth opportunities beyond retail -from area management, operations, or optometry
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About Oscar Wylee
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Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand, and Canada, employing more than 1,000 team members worldwide. Our Pacific Fair store is set in a vibrant coastal precinct with plenty of retail, dining and entertainment options. After work, enjoy the nearby Kurrawa Beach just a short 5-minute drive away, perfect for relaxing walks and soaking up the Gold Coast lifestyle.
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We design our eyewear in‐house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers.
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We're committed to providing exceptional patient care, affordable products, and meaningful career opportunities for our people.
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Visit our website for more information!
#J-*****-Ljbffr

📌 Retail Store Manager - Pacific Fair (Gold Coast)
🏢 @
📍 Gold Coast