Job Description
We're looking for an experienced Duty Manager to lead our team and deliver exceptional customer experiences at the Cove Tavern. This is a hands‐on role supporting the Venue Manager in overseeing daily operations, gaming, compliance, and customer service.
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Your responsibilities will include:
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Running the day‐to‐day shift operations of the venue with a focus on bar, dining, and gaming
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Leading, motivating, and developing the team to deliver outstanding customer experiences
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Handling guest feedback quickly and professionally
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Contributing to budget achievement through revenue generation and cost management
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Ensuring compliance with all OLGR liquor and gaming regulations and venue policies
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To be successful in this role, you'll have:
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Current RMLV, RSA, RSG and Approved Managers Licence
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5+ years' experience in a similar role, including gaming
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Strong customer service experience and a love of hospitality
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Availability to work flexible hours including evenings, weekends and holiday periods
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THE COVE TAVERN
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The Cove Tavern is a vibrant, much‐loved venue in the heart of Sanctuary Cove Village, offering great food, refreshing drinks, and a relaxed atmosphere. With indoor and alfresco dining, gaming, and regular entertainment, it's a favourite for locals and visitors alike. Adjoining the tavern is Corkers Cellars, a fine wine merchant with an extensive range of beer, spirits, and wine. To find out more, visit /
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Supportive and friendly culture
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Complimentary meals on shift
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Discounts through our Mulpha Benefits program
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#J-*****-Ljbffr

📌 Duty Manager (New South Wales)
🏢 Mulpha
📍 New South Wales