Job Description
Located in Rosalie Village, you will find our beautiful spa in a boutique corner building with a homely feel. Close to public transport and offering free street parking.
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Boasting 6 treatment rooms, we specialise in massage, facials, spa packages and a full list of beauty treatments. We offer the latest in advanced skin technology such as Light Therapy (LED), Clinical peels, Hydro-Microdermabrasion and Electro-Mesotherapy.
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Your Role
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endota Spa Training Managers are passionate about leading and developing their team of therapists and are champions of our endota values - Intent, Connect, Truth and Balance.
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As the Spa Training Manager at endota, you are responsible for:
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Leading by example by performing advanced skin treatments, massage, body treatments while providing the best customer experience.
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Undertaking training needs analyses for team members in partnership with the leadership team and developing a monthly training plan.
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Preparing anddelivering training to the broader spa team.
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Providing in-depth knowledge of all endota products and services, allowing the spa team to be able to cross sell other treatments and care plans for clients.
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Collaborating with the Spa manager to set goals for spa performance and track therapist performance.
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Ensuring endota therapists are competent and engaged to deliver service excellence and meet retail requirements.
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Providing balanced feedback.
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Leading and managing training compliance within the spa, ensuring all training records are accurate and up to date.
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Your Skills & Experience
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You must hold a Diploma in Beauty Therapy with previous industry experience (Cert IV in Training and Assessment advantageous).
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Ability to motivate and leadteams to best performance.
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Proven ability to reach and maintain your own retail and service KPI's and inspire your team with your high level of customer service.
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Previous retail sales experience with a demonstrated ability to promote treatments and confidently prescribe products.
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You have solid communication skills and excellent personal presentation.
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You are highly organised and exhibit great time management skills.
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Whilst it is our preference to recruit and employ from the local labour market, we will consider applicants who are already in Australia and hold a visa with work rights.
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Your benefits
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As an endota team member, we offer you:
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Discounts on endota treatments and endota products at wholesale prices.
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Our National Education Program provides ongoing upskilling to our therapists on-the-job, by providingtraining on treatments, products, safety & customer service
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A Therapist Incentive Program that rewards you for achieving your KPI's.
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Recognition of your talent, dedication, and passion at our National Therapist Awards.
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$150 worth of spa treatments when you complete all required online training.
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Free membership to endota Retreat – your online wellness portal of exercise classes, meditation, healthy recipes, daily affirmations and more.
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Opportunities for career progression and relocation across spa in Aus/NZ. As well as our Support Centre and endota Wellness College.
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Aboutendota
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We are a proud Australian owned global wellness brand with a portfolio of over 100 spas, a Wellness College, plus we develop COSMOS certified and results-based skincare products that we use inallofour treatments. Our company values are a fundamental part of who we are and underpin our work and culture.
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If you are passionate about what you do, want to share yourknowledgeand experience, and learn from your colleagues – then endota is for you.
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📌 Spa Training Manager (Queensland)
🏢 endota
📍 Queensland