Job Description
Create positive change. Be a champion of Ecological Transformation.
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Join Veolia, a global leader with 170+ years of experience in 40+ countries and 220,000 employees worldwide. With 6,500 staff across 300 ANZ sites, you'll deliver innovative Water, Waste, Energy and Industrial Services that protect the workplace and create a sustainable future.
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The Opportunity
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Veolia ANZ is seeking a Customer Experience Sales & Onboarding Consultant to join our team based in Keysborough ****. This is an excellent opportunity for an individual with a passion for sales and a drive to achieve targets. In this role you will play a key role in driving business growth and delivering exceptional customer service.
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What's on offer
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Competitive remuneration package with an annual performance bonus
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Ongoing training and development opportunities
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Supportive team environment and leadership
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Attractive company benefits including Bupa insurance discount, flexible hours, and wellbeing support
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Opportunity to collaborate with and learn from a variety of departments across the business
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What you'll be responsible for
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Attend to incoming customer Sales and Retention based calls and emails
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Maintain excellent relationships with internal and external customers and stakeholders
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Manage a variety of customer queries including; operations, quotations, subcontracting, price increases, complaints
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What you'll need to be successful
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Previous experience within a sales or customer service role required
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Waste industry experience or similar desired but not essential
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A supportive, ambitious team player determined to succeed in your KPI's
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Resilience and tenacity
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Be reliable and have a strong work ethic
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Veolia's AlwaysSafe culture means that we care about the safety of people on our sites.



We operate a zero tolerance drug and alcohol approach and shortlisted candidates must be prepared to undertake a full pre-employment medical check which includes drug and alcohol screening. Shortlisted candidates must also be willing to undergo a National Police Clearance.
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Why Veolia?
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At Veolia, we support our people both at work and beyond. Enjoy a comprehensive range of benefits designed to help you thrive, including:
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Generous paid parental leave and paid volunteer days
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Flexible and hybrid working arrangements
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Superannuation contributions on unpaid parental leave
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Fitness Passport and discounted health insurance
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Employee Assistance Program (Thrive) for you and your family
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Car allowances, novated leasing, and vehicle discounts
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Bonus and referral programs, plus employee share plan
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Ongoing professional development and clear career pathways
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Join a team that values your wellbeing, growth, and contribution—while making a real impact on the environment and our communities.
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Fairness, Diversity & Inclusion
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Veolia is committed to fostering a diverse, equitable, and inclusive workplace where everyone is valued and respected. We welcome applications from all backgrounds and are dedicated to providing a safe, supportive, and accessible environment. If you require adjustments to the recruitment process, please let us know so we can support you.
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Discover more about our perks, culture, and commitment to diversity at anz.veolia.com/careers.
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We value your interest in our employment opportunities and commit to respond to all applications.
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Veolia is committed to conducting recruitment in a fair, ethical and transparent manner based solely on merit. Candidates with direct or indirect personal/professional ties to Veolia and/or any third party related to Veolia business (including but not limited to Veolia's suppliers, customers, partners and competitors) must disclose this information.
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📌 Cx Sales & Onboarding Consultant (Victoria)
🏢 Veolia
📍 Victoria