Job Description
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Act as the technical SME for NEC's Public Safety solutions
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Define and maintain product and solution architecture standards
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Develop technical collateral, design guides and demo environments
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Support product roadmaps and non-functional requirements
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Engage with customers to gather technical requirements and shape future solutions
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Support workshops, solution demonstrations, proposals and bid responses
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Provide technical leadership across NEC's Public Safety solutions portfolio
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Work closely with Product Managers, Engineering, Pre-Sales and customers
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Help define product architecture, influence roadmaps, and deliver solutions supporting emergency services and critical response agencies across ANZ
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Requirements
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10+ years' experience across software, systems, infrastructure or solution engineering environments
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Significant experience in Solution Architecture, Software Architecture or Senior Software Engineering roles
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Experience providing technical leadership and influencing technology strategy
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Strong understanding of SaaS platforms and product-based business models
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Ability to communicate complex technical concepts to technical and non-technical stakeholders
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Experience working within structured project environments and delivering to project milestones
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Strong troubleshooting and problem-solving skills across applications and infrastructure
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Experience with application integration technologies, APIs, SDKs, messaging technologies, scripting and automation
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Experience with Microsoft Active Directory and Windows domain environments
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Working knowledge of Microsoft Windows Server platforms
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Working knowledge of Linux/Unix operating systems
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Working knowledge of MySQL and/or Microsoft SQL Server
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Working knowledge of virtualisation platforms including VMware or Hyper-V
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Desirable: Emergency Services, Control Room or Public Safety systems experience
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Desirable: Exposure to Computer Aided Dispatch (CAD), critical communications or emergency response systems
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Desirable: Knowledge of radio technologies including UHF/VHF, PTToC and P25
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Desirable: Experience within PABX, IP Telephony or Contact Centre environments
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Core Competencies
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Demonstrates extensive experience in Solution Architecture and Software Engineering, with a robust focus on SaaS platforms and technical leadership. Capable of communicating complex technical concepts effectively to diverse stakeholders while supporting emergency services and critical response agencies.
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Highest-signal resume keywords
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Solution Architecture
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Technical Leadership
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SaaS Platforms
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Application Integration Technologies
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Microsoft Active Directory
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ATS Optimization Keywords
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Hard Skills
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Solution Architecture
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Software Architecture
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Senior Software Engineering
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Troubleshooting
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Problem-Solving
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Application Integration
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APIs
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Scripting
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Automation
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Virtualisation
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Soft Skills
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Communication
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Stakeholder Engagement
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Industry Keywords
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Public Safety
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Emergency Services
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Control Room Systems
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Computer Aided Dispatch
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Critical Communications
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Tools & Technologies
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Microsoft Windows Server
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Linux/Unix
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MySQL
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Microsoft SQL Server
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VMware
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Hyper-V
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#J-*****-Ljbffr

📌 Product Solutions Engineer - Public Safety (Victoria)
🏢 Jobtailor
📍 Victoria