Job Description
MYBOS is seeking a Senior Customer Success Manager for a six-month fixed-term parental leave cover. You will drive proactive engagement using health and usage analytics, lead a small team, and coordinate customer training while supporting accounts across Australia and Recent Zealand.
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This role reports to the Head of Operations and requires full working rights in Australia. You will monitor dashboards, engage at-risk customers before churn, and collaborate with Finance on overdue accounts.
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📌 Data-Driven Customer Success Manager (6-Month Leave Cover) (New South Wales)
🏢 MYBOS
📍 New South Wales
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