Job Description
Kent Town Hotel | Kent Town, Adelaide | Full-Time
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Something big is happening at Kent Town Hotel. We've taken over the venue and we're bringing everything with us — award-winning food and drink, high-energy team culture, and the belief that good enough is never good enough. We're part of the Tilley & Wills Hospitality Group, an independent, multi-award-winning hospitality group with over 30 years running some of Adelaide, Sydney and Brisbane's best-loved venues.
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We're on the hunt for a Duty Manager who can run a shift like a conductor runs an orchestra — calm, sharp, and always one step ahead of the chaos.
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The Role
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You'll be the go-to person on the floor — keeping service humming, the team motivated, and the whole venue running like clockwork, whether it's a quiet Tuesday lunch or a packed Friday night.
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What You'll Be Doing
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Running shifts front-to-back, from opening checks to end-of-night reconciliation
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Leading, motivating and troubleshooting with the floor and bar team in real time
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Making sure RSA, WHS and licensing standards are upheld,



every shift, no exceptions
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Handling guest feedback (the positive, the bad, and the "can I speak to the manager") with a level head
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Managing cash handling, stock control and rostering basics on shift
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Being the calm in the storm when the pub is three-deep at the bar and the kitchen's slammed
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You Are
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An experienced hospitality leader who thrives under pressure
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Current RSA (mandatory) — RCG highly regarded
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A natural problem-solver with sharp instincts and a cool head
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A genuine people-leader who brings the best out of a team on a big shift
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Reliable, hands-on, and just as happy behind the bar as you are on the floor
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The Perks
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Full-time hours with a growing, multi-award-winning group
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50% off food & drinks across all Tilley & Wills venues
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Real career progression within the group
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Access to our Employee Assistance Program (EAP)
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#J-*****-Ljbffr

📌 Duty Manager (South Australia)
🏢 Kent Town Hotel
📍 South Australia