Job Description
Mount Cotton Medical Centre – Mount Cotton QLD
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Mount Cotton Medical Centre is a practice that prides itself on offering exceptional healthcare in a professional and family friendly environment. We are looking for an experienced, qualified and friendly Casual Medical Receptionist to join our supportive team. This is a position that involves casual hours and must also be able to cover for staff on annual leave / sick leave at short notice.
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Responsibilities:
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In accordance with the practice policies and procedures, the Receptionist will:
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Greet patients and visitors
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Liaise with GPs, other health professionals and staff
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Managing telephone calls and enquiries
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Booking appointments and managing multiple diaries
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Fax, scan, email and file documents
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Monitor stationery and place orders as required or directed
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Handle incoming and outgoing mail
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Handle cash, EFTPOS and other payments
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Manage Medicare and private billings
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Ensure the practice is always clean, tidy and accessible
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Participate in the practice risk management and quality improvement processes
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Maintain patient and practice confidentiality
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Contribute to the development of a culture consistent with the values of the practice.
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The Medical Receptionist will have:
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Previous experience in a medical reception or similar administrative position
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previous experience with our practice software: Best Practice
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A friendly, professional, and empathetic demeanor
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the ability to maintain a high level of professionalism and confidentiality
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excellent communication skills, written and verbal
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the ability to work independently, show initiative and work productively within a team environment
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CPR training undertaken within the past three years or willingness to participate in training
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work rights in Australia or be eligible for such.
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At least 1 year experience working in a Medical Centre
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The Medical Receptionist will have:
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working knowledge of Windows-based software systems (e.g. Word and Excel)
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an understanding of the Medicare Benefits Schedule
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an understanding of medical terminology, medical and allied health professional organisations and relevant stakeholders
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an understanding or experience in general practice accreditation and standards.
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This position is a Level 3 position under the Health Professionals and Support Staff Award. Opportunity to work over multiple sites.
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📌 Medical Receptionist (Queensland)
🏢 Mount Cotton Medical Centre
📍 Queensland