Job Description
Better begins here Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people.
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We value passion, optimism, and an appetite for change - for the better. Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
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The Role
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Join us as Events & Conference Manager and play an important role in delivering some of Melbourne's most significant and high-profile events. Reporting to the Senior Event Manager, this role supports the successful planning and coordination of conferences, exhibitions, corporate functions and special events across Crown Melbourne's Events & Conferences portfolio. Working closely with clients, internal planning teams and operational stakeholders, you will manage events end-to-end, ensuring exceptional client experiences and seamless event delivery. You will also support the wider Events & Conferences team by coordinating event requirements, building strong client relationships and contributing to commercial and operational outcomes.
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In this role, you will:
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Plan and coordinate conferences, exhibitions, corporate functions and special events from initial enquiry through to successful delivery.
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Partner closely with clients to understand event objectives, requirements and expectations.
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Develop event plans, timelines, run sheets and event documentation to support seamless event execution.
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Coordinate event requirements with operational teams to ensure all client expectations are clearly communicated and delivered.
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Manage multiple events simultaneously while maintaining a high level of accuracy and attention to detail.
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Monitor event progress and proactively identify and resolve planning issues or client concerns.
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Build and maintain robust client and stakeholder relationships throughout the event planning process.
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Identify opportunities to maximise event revenue through upselling and effective management of client requirements.
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Ensure all event details, contractual requirements and planning milestones are completed accurately and within agreed timeframes.
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Support forecasting, reporting and administration requirements within the Events & Conferences team.
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Ensure events are planned and delivered in accordance with applicable laws, licences, work health and safety requirements, responsible service obligations, Crown policies, risk controls and mandatory compliance requirements.
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Promote a proactive safety, risk and compliance culture, ensuring incidents, hazards and compliance concerns are promptly reported and appropriately managed.
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Contribute to continuous improvement initiatives that enhance planning processes, client satisfaction and operational effectiveness.
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About You
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You are an experienced events professional with a passion for delivering exceptional client experiences. You thrive in a fast-paced environment and enjoy managing multiple event requirements while maintaining strong attention to detail. Highly organised and client-focused, you build trusted relationships with stakeholders and take pride in ensuring events are delivered seamlessly from planning through to execution.
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You will also bring:
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Demonstrated experience planning conferences, exhibitions, corporate events or large-scale functions within a hospitality, events or conference environment.
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Strong client relationship management skills with the ability to understand and deliver diverse event requirements.
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Experience developing event documentation, timelines, run sheets and event specifications.
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Proven ability to manage multiple projects simultaneously while meeting deadlines and quality standards.
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Excellent communication and stakeholder management skills across clients, suppliers and internal teams.
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Strong organisational skills with a high level of attention to detail and problem-solving capability.
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Experience coordinating complex event requirements and delivering successful client outcomes.
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Proficiency with event management systems and technology platforms.
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What We Offer You
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Competitive remuneration package.
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Complimentary onsite meals and generous discounts across Crown hotels, parking, dining and entertainment.
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A supportive and inclusive workplace that values individuality, diversity and belonging.
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The opportunity to be involved in some of Melbourne's largest conferences, events and special occasions.
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Career development opportunities within one of Australia's leading entertainment and hospitality organisations.
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The chance to be part of a team committed to creating exceptional experiences for guests and clients every day.
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Applications close: Tuesday 1st September
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We welcome the creativity, insights and experiences from people of different race, age, religion, cultural background, gender, people with disability, people who identify as LGBTIQ+ and Aboriginal and Torres Strait Islander; people like you.
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📌 Event And Conference Manager (Victoria)
🏢 Crown Resorts
📍 Victoria